Chatterbox was established in Norwich in 1978 as one of the first Talking Newspapers (TNs) to produce audio recordings for people who are vision impaired or blind in the UK. Today, Chatterbox is a substantial and well-respected charity still serving listeners mostly in the Norwich area but increasingly across Norfolk and further afield. Our Patron is Pam Petersen whose late husband, Stanley Petersen, was a founder member of Chatterbox.
Excellence in readers has always been a Chatterbox strength and, currently, our voices include John Francis, former ITV broadcaster; Caroline Oldrey, former ITV presenter; Neil Haverson, former Let's Talk editor for Archant; and David Clayton, former station controller for BBC Radio Norfolk. Other voices often include Maddermarket Theatre actors.
The charity operates in accordance with Charity Commission guidelines and a committee and trustees are elected annually at an AGM to manage its affairs. The charity owns premises close to the city centre, which includes well-equipped offices, production area, recording studio, and a self-contained flat that provides important on-going funding. All of the approx. 90-strong staff are volunteers.
The main audio publication since 1979 has been weekly news taken from the Norwich Evening News and Eastern Daily Press. A quarterly magazine of local live interviews was added in 1998. In 2013, a further magazine was added taking articles from Archant’s well-known Norfolk monthly magazine.
All early recordings were produced on cassette tapes and Chatterbox always provided tape players to make the whole service entirely free of charge. Today, Chatterbox produces recordings using computer memory sticks and equips all listeners with compatible players.
At a peak, Chatterbox produced over 900 tapes per week, although by 2010 listener numbers had fallen to around 280 (in line with a fall-off experienced by all UK TNs). Chatterbox continued at this level until the introduction of Chatterbox Norfolk monthly magazine, which has lifted the listener numbers to around 400. In addition, another approx. 700 listeners enjoy Chatterbox recordings via other Norfolk TNs that re-record our Norfolk magazine for their listeners. In this way, over 1000 listeners, either directly or indirectly, now receive Chatterbox recordings.
An independent listener's panel of people who are vision impaired or blind monitors all our recordings and regularly audits them for quality of sound and content.
Chatterbox continues as a friendly association of like-minded people with a strong caring spirit towards listeners and colleagues. For example, photographs of all founder members still hang on the wall of the main production room. Most have now passed away but fond memories remain.
Meg Muggridge MBE (1932 - 2013) was a principal founder who played a significant leadership role at Chatterbox over many years, finally retiring from active service in 2006. She served as chairman several times and also played a major part in promoting Chatterbox on the Norwich scene. Meg was also Chatterbox’s Life President.
Read Meg's history of Chatterbox here